Privacy Policy
Effective Date: July 14, 2026
At FBK Car Rentals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when using our website and vehicle rental services.
1. Information We Collect We may collect the following information:
2. How We Use Your Information Your information is used to:
Process vehicle reservations. Verify customer identity. Provide customer support. Manage rental agreements. Process payments. Improve our website and services. Send booking confirmations and notifications. Respond to inquiries. Comply with legal obligations.
3. Cookies
Our website may use cookies to improve your browsing experience. Cookies help us understand website traffic, remember your preferences, and improve website performance. You may disable cookies through your browser settings; however, some features of our website may not function properly.
4. Sharing of Information
FBK Car Rentals does not sell or rent your personal information. We may share information only with: * Payment service providers * Law enforcement agencies when legally required * Insurance companies for claims processing * Government authorities where required by law * Trusted technology partners supporting our services
5. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
6. Customer Responsibilities
Customers are responsible for ensuring that all information provided during registration and booking is accurate and up to date. Providing false or misleading information may result in cancellation of reservations or refusal of service
7. Third-Party Services
Our website may contain links to third-party websites such as payment gateways, mapping services, or social media platforms. FBK Car Rentals is not responsible for the privacy practices or content of these external websites.
8. Data Retention
We retain customer information only for as long as necessary to: * Fulfill rental agreements * Meet legal requirements * Resolve disputes * Prevent fraud * Improve customer service
9. Your Rights
Depending on applicable laws, you may have the right to: * Access your personal information * Correct inaccurate information * Request deletion of your information * Withdraw consent * Request a copy of your stored data * Lodge complaints regarding data processing Requests may be submitted through our contact information below.
10. Children's Privacy
Our services are intended for individuals who are legally eligible to rent a vehicle. We do not knowingly collect personal information from children under the age permitted by applicable law.
11. Changes to this Privacy Policy
FBK Car Rentals reserves the right to update this Privacy Policy at any time. Any changes will become effective immediately upon publication on this website. Customers are encouraged to review this page periodically.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us. **FBK Car Rentals** Email: fbkcarentals@gmail.com Phone: 054 279 8526 Address: Kumasi, Ashanti Region, Ghana Thank you for choosing **FBK Car Rentals**. Your privacy and trust are important to us.